acteno energy GmbH

Privacy Policy

Scope

This privacy policy is intended to inform the users of this website, in accordance with the Federal Data Protection Act and the Telemedia Act, about the type, scope and purpose of the collection and use of personal data by the website operator acteno energy GmbH.

acteno energy takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations.

Please note that data transmission over the Internet may be subject to security vulnerabilities. Complete protection against access by third parties is not achievable.

Access Data

acteno energy collects data about access to the site and stores it as "server log files". The following data is recorded:

  • Visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/referral from which you accessed the site
  • Browser used
  • Operating system used
  • IP address used

The collected data is used solely for statistical evaluations and to improve the website. However, acteno energy reserves the right to subsequently review the server log files if there are concrete indications of unlawful use.

Cookies

This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Common browsers offer the option to disallow cookies. Note: It is not guaranteed that you can access all features of this website without restrictions if you make such settings.

Handling of Personal Data

acteno energy only collects, uses and shares your personal data when this is permitted within the legal framework or you consent to the data collection.

Personal data includes all information that serves to identify you and that can be traced back to you – for example, your name, email address and phone number.

Handling of Contact Data

If you contact acteno energy through the available contact options, your details will be stored so that they can be used to process and respond to your enquiry. Without your consent, this data will not be shared with third parties.

Google Analytics

This website uses the "Google Analytics" service, offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyse website usage. The service uses "cookies" – text files stored on your device. The information collected by cookies is usually sent to a Google server in the USA and stored there.

On this website, IP anonymisation is enabled. Users' IP addresses are truncated within the member states of the EU and the European Economic Area. This truncation removes the personal reference from your IP address.

You can prevent the storage of cookies on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all features of this website without restrictions if your browser does not allow cookies.

Furthermore, you can prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. by using a browser plug-in.

The following link takes you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=de

Here you can find more information about data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

User Rights: Information, Correction and Deletion

As a user, you are entitled to free information about the personal data stored about you upon request. Provided your request does not conflict with a legal obligation to retain data, you are entitled to correction of incorrect data and to blocking or deletion of your personal data.